Shipping policy

Shipping Policy

Order Processing All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.

Free Shipping (UK) We offer free standard shipping on all UK orders over £50. Orders under £50 will be charged a standard shipping fee at checkout.

UK Delivery Standard delivery typically takes 2-5 business days from the date of dispatch.

International Shipping We ship to select countries in the EU, USA, and Canada. International shipping rates and estimated delivery times are calculated at checkout. Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

Order Tracking Once your order has been dispatched, you will receive an email with a tracking number to follow your delivery.

Lost or Damaged Packages If your order arrives damaged or does not arrive within the expected timeframe, please contact us at glennwalker@songwriter.net so we can resolve the issue as quickly as possible.